Terms & Conditions

These terms govern use of this Flix IPTV website and services. They are a practical summary of how the site and subscriptions are meant to be used. They are not a substitute for independent legal advice, and they do not invent extra rights or company details that are not stated here.

The website and the service

The website explains Flix IPTV streaming packages, takes contact requests, and points you to WhatsApp for payment and setup. A subscription is a paid access period for streaming on compatible devices, as described when you choose a plan.

We may update website copy, plans, or these terms from time to time. The version published on this page is the current one.

Accounts and subscriptions

You are responsible for the contact details you give us and for keeping account information private. A subscription lasts for the billed period you choose. When that period ends, access ends unless you renew.

We may suspend or end a subscription if payment is not completed, if the account is used in a way that breaks these terms, or if we have to withdraw the service for operational reasons. If that happens, we will use the contact method you have been using with us, usually WhatsApp.

Payments

Payment instructions are sent manually through WhatsApp after you choose a plan. We do not publish live checkout on this website. Prices shown on the subscription page are the current listed packages unless we say otherwise.

You are responsible for paying with a method you are authorised to use. Activation follows payment confirmation, as explained during that WhatsApp conversation.

Your responsibilities

You must provide a stable internet connection and a compatible device. Picture quality and reliability depend on your network, your device, and the plan you selected. We cannot control your home broadband, Wi-Fi, or a third-party app store.

You must not share account details in a way that is not allowed on your plan, attempt to resell access, interfere with the service, or use the service for anything unlawful. You must not use the website or support channels to send abuse, malware, or misleading notices.

Acceptable use

The service is for personal household viewing on the devices and connections covered by your plan. Using the service to infringe other people’s rights, to attack our systems, or to mislead staff is not allowed.

Support

Support is provided through WhatsApp and the contact options published on the site. We aim to help with setup, device questions and plan changes. We do not promise an instant reply at every hour, even when support hours are described as flexible.

Availability and changes

Streaming services change. Apps, device support and available titles can vary. We may update packages, features, or this website without treating every change as a breach of these terms. If a change is material to a plan you already paid for, raise it through WhatsApp so we can look at your account.

Refunds

Refunds are described on the Refund Policy page. That page is the detailed rule, including which plans qualify for the 7-day money-back guarantee.

Limitation of wording

The website and service are provided as described. We do not promise uninterrupted viewing, a fixed channel list, or that every title will remain available. To the extent the law allows, we are not responsible for losses caused by your internet connection, your device, or a third-party app.

Contact

Questions about these terms can be sent through WhatsApp or the Contact page. Use the published contact details on this website rather than addresses copied from elsewhere.